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Shipping Policy

Shipping Policy - the basics

SHIPPING POLICY

Last Updated: June 19, 2026

SHIPPING OVERVIEW

MSTR' M!ND MUSIC is committed to providing reliable and timely delivery of physical products purchased through our website.

This Shipping Policy outlines how orders are processed, shipped, tracked, and delivered.

ORDER PROCESSING

Orders are typically processed within:

1–5 Business Days

after payment has been successfully received and verified.

Processing times may vary during:

  • Holidays

  • New product launches

  • Limited edition releases

  • High-volume sales periods

  • Promotional events

Processing time does not include shipping transit time.

SHIPPING METHODS

Available shipping options may include:

  • Standard Shipping

  • Expedited Shipping

  • Priority Shipping

  • International Shipping

Available shipping methods and rates will be displayed during checkout.

SHIPPING DESTINATIONS

We currently ship to:

  • United States

  • Canada

  • Europe

  • Australia

  • Select International Locations

Shipping availability may change without notice.

SHIPPING FEES

Shipping charges are calculated at checkout based on:

  • Order weight

  • Package dimensions

  • Delivery destination

  • Shipping method selected

Applicable taxes, duties, and customs fees are the responsibility of the customer unless otherwise stated.

ORDER TRACKING

Once an order ships, customers will receive:

  • Shipping confirmation email

  • Tracking number (if available)

Customers are responsible for monitoring shipment progress.

DELIVERY ESTIMATES

Estimated delivery times:

Domestic Orders

3–10 Business Days

International Orders

7–30 Business Days

Delivery estimates are not guaranteed.

Carrier delays may occur beyond our control.

LOST OR STOLEN PACKAGES

MSTR' M!ND MUSIC is not responsible for:

  • Lost packages marked as delivered

  • Stolen packages

  • Incorrect shipping addresses provided by customers

Customers should contact the carrier directly regarding delivery issues.

INCORRECT ADDRESSES

Customers are responsible for providing accurate shipping information.

Orders returned due to incorrect addresses may require additional shipping fees.

DAMAGED ITEMS

If your order arrives damaged:

  1. Contact us within 7 days of delivery.

  2. Include photos of:

    • Packaging

    • Product damage

    • Shipping label

We will review claims and determine an appropriate resolution.

PRE-ORDERS

Products offered as pre-orders will include estimated release and shipping dates.

Release dates are subject to change.

DIGITAL PRODUCTS

Digital products are delivered electronically and are not subject to shipping.

Examples include:

  • Downloads

  • Courses

  • Templates

  • Digital Music

  • Educational Content

All digital deliveries are considered fulfilled upon successful access or download.

CONTACT

For shipping inquiries:

Email: info@mstrmindmusic.com

Website: mstrmindmusic.com

© MSTR' M!ND MUSIC. All Rights Reserved.

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